Shipping and Delivery

Thank you for shopping with Sheri’s Shea Butter. This Shipping & Delivery Policy outlines how we process and deliver your orders.

Order Processing Time

All orders are processed within 5-7 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Couriers

We ship primarily through USPS, UPS, or FedEx. Shipping rates are calculated at checkout based on your location and the weight of your order.

Delivery Estimates

Domestic U.S. deliveries typically arrive within 5-7 business days after shipment.

Shipping Costs

We offer free standard shipping for U.S. orders over $75. For orders below $75, shipping costs are displayed at checkout. Expedited shipping options are also available at an additional charge.

Order Tracking

Once your order ships, you will receive an email confirmation with a tracking number. Please allow 24 hours for tracking information to update.

Lost or damaged packaging

If your order is lost or arrives damaged, please contact us within 7 days of delivery. We will work with you to replace the item or issue a refund where appropriate.

Contact Us

If you have any questions about shipping or delivery, please get in touch with us at info@sherissheabutter.com.